Please email firstname.lastname@example.org with your account number and your phone number, or call 301-432-5795 to update the number on file for you.
During winter, all residents should consider where some important pieces to the utilities are located on their property. Specifically, everyone should know where their water meter, their sewer grinder pump and their sewer clean out are located and they may want to mark each of them with a stake. Should there be a snow fall that covers these components and one of them malfunctions, having them clearly marked with a stake, will enable the utility workers to find and repair the problem more quickly. Please consider taking a few minutes and marking each of these components with a stake. If you have any questions, please contact Keedysville Town Hall Monday-Friday, 8:00am to noon.
It is vital to protect your pipes from freezing. Insulation, heat tape and other methods are recommended. You may want to let your water drip during the coldest weather. The American Red Cross has a very informative web page on the subject located at www.redcross.org/prepare/disaster/winter-storm/preventing-thawing-frozen-pipes.
Water and sewer services are provided and billed by two separate entities. Water service and billing is provided by the Boonsboro Keedysville Regional Water Board (BKRWB). Sewer service and billing is provided by the Washington County Department of Water Quality. Both services are billed quarterly and based on water usage. Please be sure to send your payments to the appropriate provider. Sending your payment to the wrong provider could cause delays in your payment being received and result in late fees. The BKRWB may be contacted at 301-432-5141. The Wash. Co. Dept. of Water Quality may be contacted at 240-313-2317.
If the red light and alarm for the grinder pump at your residence come on, please immediately contact the Washington County Department of Water Quality at 240-313-2600